Refund and Returns Policy

1. Return Policy

Eligibility: Returns are accepted only for damaged or defective items.

Window: Requests must be made within 7 days of delivery.

Condition: Items must be unused and remain in their original packaging.

Verification: Proof of damage (photo or video) is required for approval.

2. Exchange & Replacement

Request Period: Must be initiated within 7 days of delivery.

Processing: Once the returned item is received and inspected, the replacement will be dispatched within 2–3 business days.

Shipping Timeline: * Delivery: Typically takes 3–7 business days post-dispatch.

Total Estimate: Expect your replacement within 7–10 business days total.

3. Refund Policy

Approval: Once your return is approved, we process the refund within 3–5 business days.

Credit Timeline: The funds will appear in your original mode of payment within 7–10 business days, depending on your bank or payment provider.